Returns & Exchanges
At LiberNovo, we want you to love your home. If your new furniture or decor doesn't perfectly fit your space, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all hardware and assembly instructions are included to avoid restocking fees.
- 3.Ship It Back
Affix the prepaid shipping label provided by our portal and drop the package off at any authorized carrier location or schedule a bulky item pickup.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.
